President's Message
From our President

Kurt Smallhoover

Pittsburgh Mailing began simply with one machine and a lot of sweat equity. Our success over the years is testimony to our "can do" attitude. A strong commitment to our clients and their goals is what motivates us to set our standard of excellence higher each year.

The integrity of our clients' data, printed material and, ultimately, the mail piece, is our top priority. Doing the job right is the key factor in our success. Once a job enters the system, many quality control checks take place in every department. Excellent quality service has been, and always will be, the cornerstone of Pittsburgh Mailing.

Our ongoing successful partnership with the United States Postal Service (USPS) is based on our distinctive ability to provide quality, accurate and compliant mail into the national mail stream. We mail more than 150 million pieces annually. Through our strong relationship with the USPS, we are able to remain at the forefront of the mailing and printing technologies that our clients need to be most efficient.

Communication is essential to our success. We have continued the open door policy with our employees that our founders created. That guiding principle enhances teamwork, boosts productivity and creates a more supportive working environment. Communication is key with our clients as well. We encourage questions and offer explanations so everyone understands what is needed for a smooth, successful direct mail experience.

The vital combination of integrity, partnership, and communication provides the foundation of Pittsburgh Mailing. For more than 30 years, the practice of these principles has expanded the company from a single machine operation to multiple locations, millions of pieces of mail, and hundreds of satisfied clients.

We are proud of where we came from, and are excited to keep moving forward.

Pittsburgh Mailing